Preferred Voice Signs Fifth ILEC Agreement.

DALLAS--(BUSINESS WIRE)--Dec. 16, 1999--

Citizens Telephone Company of Kecksburg, Pa., to Offer

Subscribers Newest Speech-Recognition Technology

Preferred Voice Inc. (OTCBB:PFVI) announces a 10-year revenue sharing voice program (R.S.V.P) to install their Voice Integrated Platform System (VIPS) at the Citizens Telephone Company of Kecksburg based in Mammoth, Pa.

Citizens is an incumbent local exchange carrier (ILEC) which provides quality digital telecommunications service to more than 5,500 access lines.

Richard Cutrell, President of Citizens Telephone Company of Kecksburg, said, "The installation of our digital switch enabled us to offer our subscribers a growing list of exciting new services such as Internet access, voice mail, caller ID, etc. We feel that the addition of voice-activated enhanced services from Preferred Voice strategically fits into our commitment to our subscribers of providing the highest-quality services."

Rick Stone, VP of Sales and Marketing of Preferred Voice Inc., stated, "In our 10-year revenue-sharing agreement Preferred Voice provides the hardware and software and Citizens provides the central office switch and marketing to its customer base. It's a win-win situation for everyone including the end users."

The following list of services will be made immediately available to Citizens customers. Additional services will be introduced, as they become available:

  --   Emma the Perfect Receptionist(sm). This service enables a      business to have their phone answered full- or part-time. The      caller is asked to speak the name of the person they're calling      and the caller will be connected to that person wherever they are      located.  --   The Smart Line(sm). Small or home businesses can convert their      existing business line to a Smart Line. With The Smart Line      locate feature, clients and loved ones can find the subscriber at      any time, anywhere in the USA. When call screening is turned on,      the subscriber will be told the name of the caller and has the      option to take the call or send it to voice mail.  --   SecureCard(sm). From any phone in the USA, a caller dials their      800 number and then simply speaks a name from their voice-dialing      directory (or a number) and the long distance call will be      placed.  --   (star) (star) TALK(sm). By simply pressing (star) (star) the      subscriber will be connected to their own personal voice      directory. They just speak the name (or a number) of the person      they're calling and the call is placed.  --   My One Special Number(sm). Children today have to remember a list      of multiple area codes and phone numbers in order to contact      their parents. With 1SN, children -- or their schools -- simply      call one number to quickly reach parents any time, anywhere. 

About Citizens Telephone Company of Kecksburg, Pa.

One of the original telephone companies in Pa., Citizens of Kecksburg was founded in 1906 by the farmers and merchants of Kecksburg. During this time the Bell Telephone companies were not providing services in rural areas. The company started with one telephone located in the general store; the citizens of the area traveled to the store to make and receive calls. Today the company has grown to over 5,581 access lines which are serviced by the newest state-of-the-art digital switch technology.

About Preferred Voice

Preferred Voice Inc. has developed its Voice Integrated Platform System on an industrial-grade, fault-tolerant, Windows NT-based server, which combines the company's proprietary software with the natural dialogue speech recognition technology of Philips Speech Processing, a division of Royal Philips Electronics (NYSE:PHG) -- one of the global market leaders in speech recognition.

The Company has recently signed 10-year revenue-sharing agreements with four additional carriers, including Rural Cellular Corporation, Midwest Wireless Communications, Southwest Texas Telephone and both the wireline and wireless subsidiaries of Kaplan Telephone Company. In addition, the Company has signed test agreements with two carriers, Sleepy Eye Telephone and the North-Eastern Pennsylvania Telephone Company. Collectively, carriers have a total of 2.9 million POPS and thirty-six thousand access lines.

In addition to the RSVP agreements that are mentioned above, the Company also recently announced a comprehensive, long-term host-royalty agreement with KMC Telecom Holdings Inc., a privately held Competitive Local Exchange Carrier (CLEC).

For more information, please visit our Web site: www.preferredvoice.com

NOTE TO EDITORS: In the product name "(star) (star) TALK(sm)," the word "star" replaces a star symbol. It was replaced for transmission purposes only.